Privacy Policy

Last updated: 6 March 2026

1. Overview

This Privacy Policy explains how RS Rubbish Clearance may collect, use and store personal
information when you contact us, request a quote, book a service, or use our website.

We aim to handle personal information responsibly and only use it where reasonably necessary
for customer enquiries, bookings, service delivery, administration, and related business purposes.

2. Who We Are

RS Rubbish Clearance provides domestic and commercial waste clearance, rubbish removal,
property clearances, garden clearances, office clearances, and related services in
Southend-On-Sea and surrounding areas.

3. Information We May Collect

We may collect information you provide when contacting us by phone, email, online form,
message, or during the booking process.

• Name
• Email address
• Telephone number
• Postcode or collection address
• Details about the waste, clearance, or service required
• Any other information you choose to send to us

4. How We Use Information

We may use personal information to respond to enquiries, provide quotations, arrange bookings,
deliver our services, maintain records, communicate about appointments, and manage the day-to-day
operation of the business.

We do not sell or rent your personal information to third parties.

5. Lawful Basis

Where applicable, we process personal information because it is necessary to respond to your
enquiry, take steps at your request before a booking or contract, perform services you have
asked for, or meet legitimate business and legal obligations.

6. Website Use, Cookies and Analytics

Our website may use cookies, analytics tools, spam protection, or similar technologies to help
the site function correctly, understand usage, improve performance, and protect forms or website services.

Please also refer to our Cookie Policy for further information.

7. Sharing Information

We may share information where reasonably necessary with trusted providers involved in hosting,
website support, email, analytics, spam prevention, payment handling, or related operational services.
We only share information where needed for those purposes.

8. Data Retention

We keep information only for as long as reasonably necessary for enquiries, bookings,
administration, record keeping, legal compliance, tax, or operational requirements.

9. Your Rights

Depending on the circumstances, you may have rights in relation to your personal information,
including the right to request access, request correction, ask for deletion, object to certain
processing, or request restriction of processing.

If you would like to make a request, please contact us using the details below.

10. Contact

If you have any questions about this Privacy Policy or how information may be handled,
please contact RS Rubbish Clearance.